Writing Business Emails

Emails seem very easy, you simply open up the computer, write a few lines, press a button and Hey Presto, within a second or so it has landed into the computer of the person you sent it to.  What could be easier?

However, the fact that once you have sent your email it may be instantly read may not always be a good thing.  It is easy to write an angry email, press the send key and then instantly regret sending it.  Care should always be taken when writing an email which may contain a complaint or angry sentiment.  Don’t overdo it. This can result in the receiver being upset in a disproportionate way.

People sometimes forget about using appropriate grammar and punctuation in emails.  This may be fine if you are sending emails to family or friends, but if you are sending a mail to a work colleague or possibly a new business contact then you need to ensure that it is written in a way which is both grammatically correct and has good punctuation.  Otherwise you simply come across as being slightly uneducated and remember, the person reading the mail may not know you and may not be aware of your other skills but they will make assumptions based on your email and the message it gets across.  So always proofread it or edit it carefully before sending it.  Finally, always bear in mind that the mail could possibly be forwarded to others, so don’t write anything which you wouldn’t wish other colleagues to see or read.